Watch this video to learn how HxP reduces telecom costs and improves operational efficiency.

     
 Opening a business and need internet and voice connectivity? Need Internet and voice connectivity? Carrier contract expiring?
 
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We are a FREE telecom resource for Small-Medium Business and Non-profits:

Direct: 214-450-8010
Office: 214-986-5000

  

 Latest HxP News

Hear What Our Clients Are Saying!

HxP and Associates, Inc. (dba HxP Telecom Solutions) is a company designed with you in mind. As consumer advocates for small/medium businesses and non-profits, HxP recommends best-value telecom solutions selected from all major telephone system manufactures, all major carriers and a few proven HVOIP providers. We help you obtain economical, leading edge, custom telephone systems and carrier choices that match your needs and budget. HxP's advice is absolutely FREE to our customers; our associates, the suppliers you select, pay HxP’s fees. Contact us today for a FREE telecom advice or even to schedule an on-site phone system demo! Print our brochure

         Welcome    

 

HxP President/CEO Brian Padden welcomes you to our site
     Brian Padden HXP Associates (214) 450-8010      

We look forward to crafting that perfect solution for you. We represent all the major telephone systems manufacturers and all the major carriers to provide that perfect, cost-effective telecom solution for your business. We hope the site is friendly, informative and gives you many options to contact us.

We are continually updating the site to provide current information about our services, new products and life saving GPS technology tips for teenagers. Brian talks about GPS on nbc5i news. You need media player or real player to view the video.

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Represents all leading telecom manufacturers and major carriers including HVOIP 

We are unbiased telephone systems experts representing the leading telecom equipment manufacturers and major carriers.  We provide telecom choices . . . locally and coast-to-coast . . and you pay us nothing!

HVOIP is HOT for SMB

If you are a small/medium business with 2-5 voice lines, we can eliminate your voice lines and LD expenses, provide you a choice of handsets including Cisco 7960's.  You will have big company handset features and pay less per month than you do today! No installation charges either.  Want to keep your existing telephone system, we can do that to via an ATA.

Fast response

We respond to  inquires within 24 hours. You can also review our  FAQ section for 24 hours support and answers to common questions about our business, products and services.

New or relocating? This is the best time to upgrade your phone system

Are you a start-up company or one that's expanding or relocating and need a cost-effective, state-of--the-art telephone system?  Are you a small/medium business or non-profit and would like to:

  • reduce monthly carrier expenses from 2009 into 2012? 
  • have remote employees who are part of the office telephone system
  • have employees with children at home (ill, school closed, etc.) or on medical leave, connected to the office telephone system
  • have more productive offices
  • close more business
  • obtain carrier and telephone system choices for your business
  • get free advice

Contact HxP now!!

Examples of HxP telecom solutions

Reduce carrier expenses - existing business

A Dallas financial company with 50 employees was spending $72,000 per year with the LEC carrier they had since the 1990's.  HxP performed a free carrier invoice review, identified 50 unused 800 numbers, recommended an alternative carrier and reduced their monthly recurring charges to $24,000 per year . . nearly $50,000 less per year!

  

Telephone Systems

Avaya
Cisco
ESI
FacetPhone
Mitel
NEC
Nortel
Samsung
ShoreTel
Spectrum VOIP Hosted PBX
Toshiba
3COM

Carrier Partners

airBand
AireSpring
AT&T
Cbeyond
COVAD
Grande
Level 3
Logix
PAETEC
Quest
Speakeasy
Time Waner
Verizon
XO

Wireless Partners

AT & T
Sprint
Verizon Wireless
T-Mobile

Reduce carrier expenses - new business

HxP provides enterprise pricing for small businesses requiring only 2 lines and DSL . .plus personal attention.  No 800 number queues . . just live people!  Larger companies requiring T-1 service receive 5-6 carrier choices . . and usually within 24 hours!

Remote office

An insurance agency owner wanted to work from home on Fridays and be able to see who in the office was on their respecive phones. The solution was to place a VOIP enabled handset in her home office and connected in series with her PC. Lower cost digital handsets were installed in the office and calls between the tow locations were intercom calls . . with a single button.

Small insurance company sounds big

The auto-attendant on one of our telephone systems solution enabled a 1.5 person insurance agency of a nationally know insurance company to hire three more agent office employees while adding two more lines because of increase business.

Close more business

 

A cost-efficient custom phone system that increases customer service and helps you close more business is a step in the right direction.

 

Considering VoIP

 

A 70-year old, multi-site, Ft. Worth petroleum company, wanting to embrace new telecom technology, contacted HxP for a telephone system solution.  HxP reviewed the pros and cons of five equipment manufactures, arranged for two on-site equipment demos and provided three alternative carrier quotations.  The petroleum company selected HxPs converged technology recommendation including a new carrier that cut carrier expenses by $22,000 over three years.

 

Impressive solutions

The business manager for a McKinney radio station used endorsement words “awesome” and ”wow” several times during the demo of a telephone system that HxP recommended.  Needless to say, they are a very satisfied HxP customer.

Paying too much for telecom

A McKinney tax audit firm had no voicemail, and was paying $920 a month’ for carrier services and $500 per month of an answering service.  Our solution included an alternative carrier with higher speeds saving MRC by $400 per month, eliminated the $500 answering service expense.  Our customer the used $200 per month of the  $900 month saving to lease/buy a state-of-the-art telephone system that resulted in a very satisfied customer!

Lowest cost not always the best solution

A Dallas recruiting firm had a bid from a low-cost, low-feature telephone system.  HxP recommended a slightly higher priced feature-rich telephone system solution.  The recruiting firm decided against the lower cost alternative because they could see how our solution would increase office productivity, increase customer satisfaction and enable them to close more business.

We "wow" companies with multiple locations

Are you a large company with multiple locations or throughout the USA with a need to reduce telecom expense?  Would you like to avoid paying multiple costs for installing operating and maintaining two separate voice and data networks? If you answer "yes" to any of these questions, HxP can help you! 

A Richardson based armed guard security company had a high-maintenance telephone system manufactured in the last century.  The  company required a reliable system for their office in Richardson, Ft. Worth, Houston, San Antonio, Austin and Laredo.  The HxP recommend and selected solution:

 

  • Reduced carrier MRC from $5,000 per month to $2,300 month ($2,700 per months savings)
  • Eliminated long distance charges
  • Eliminated three receptionist positions at the remote locations
  • Attained 19-month ROI
  • And a $35,000 per year savings beginning in month 20

The business manager exclaimed “Wow” six times during the telephone systems demo!

 

Multi-site national company

 

A national corporate tax company with coast-to-coast offices decided to go with the HxP recommended telephone system and carrier solution. Our recommendations resulted in eliminating all long distance expenses, one-touch intercom capability among seven regional offices located in San Francisco, San Diego, Phoenx, Chicago, Dallas, Atlanta and Miami. . . . . another priced-right telecom solution!

 

Changing economic forces

 

Companies like yours must survive ever changing economic forces. Workforce downsizing and increase competition requires companies, executive suites and contact centers to do more with less. 

 

Revolving Workforce – US armed forces US Armed Forces Telephone Systems

One of the United States Armed Forces’ departments was experiencing continuous telephone systems failures and had a voice mail system that none of the department members knew how to operate.  Voice messages were being left and there was no way to retrieve them.  Our solution was a telephone system with a 5-year warranty that includes a Help Button on each handset.  The Help Button provides a 30-minute tutorial for the new military personnel and one-touch buttons for refresher like, how to set up voice mail, how to set up a conference call, how to transfer a call, etc.  The Help Button eliminates the need for a training manual . . that usually gets lost and enables our military personnel to focus on their military responsibilities more quickly. 

Optimize your current system

 

Already have a system? Let HxP optimize your system and cut waste associated with recurring telephone related expense.

Concierge MD

During a demo of a telephone system recommended by HxP, the customer, a Southlake concierge medical doctor exclaimed, “I have to have that telephone system.” when we told her it would record telephone conversations with patients.  The doctor attaches the recorded patient telephone conversations as a  wave file to the electronic patient file when filing claims to the insurance companies for payment. 

Ft. Worth iron and steel company buys American

A Ft.Worth iron and steel company founded in 1906 selected the HxP telephone system solutions for three reasons:

1.      It satisfied their business requirements

2.      It was made in the USA

4.      It was priced right

Buy new or upgrade

A Richardson IT recruiting company was having difficulty with their auto-attendance and voice mail system.  HxP provide an assessment of their telecom environment.  Rather recommending a system replacement, HxP recommended adding a PRI and a system upgrade.  The customer is very happy!

Recycling company stuck with dial-up

A Dallas recycling company required a new telephone system.  As we talked about requirements, we learned the recycling company was stuck with dial-up Internet access because the incumbent LEC would not incur the fixed cost to provide DSL.  Not only did HxP provide an awesome telephone system solution, we interfaced with a national, tier 1 carrier for the installation of DSL.

A place of worship stuck with dial-up

A place of worship in north Plano was stuck with dial-up for Internet access and because they were using wireless phones, it not only resulted in office staff inefficiencies it projected less that desirable image to callers.  HxP interfaced with an alternative carrier to provide DSL and HxP recommended a state-of-the-art telephone system that provides the following benefits:

  • Greater efficiency in transferring call
  • Professional image to callers
  • Auto-attendant messages that include:

  - Prayer List
  - Directions
  - Service dates/time
  - Planned Events
  - And more

Telephone system as a marketing tool

A Plano chiropractor installed a telephone system recommended by HxP.  The prior environment consisted of three lines and three telephones.  The new system includes auto-attendant as a back up to the receptionist/scheduler.  When engaged, the auto-attendant provides the caller with the following choices:

  •  Schedule an appointment
  •  Directions
  •  Testimonials

  - Press 1 or a testimonial on weight loss
  - Press 2 for a testimonial on eliminating migraine headaches
  - Press 3 for a testimonial on chronic back pain
  - Press 4 for a testimonial on better health

Free demo

Contact us today for a FREE telecom consulting or to schedule an on-site phone system demo! Print our brochure.Telephone Systems Brochure

 Latest news

 Brian discuss Phone system fable with Network World news Full story...
A free telephone consultant talks to Network World Full story...
Dr. Misner congratulates Brian for his work in saving first-time teenage drivers via his program. Full story...
   
 

Brian Padden of HxP gets the Plano Chamber Goodwill Spirit Award. Full story...

   

Plano was rocked late last year after a speeding-related collision claimed the life of a 16-year-old Plano East Senior High School student, then, less than one week later, another one critically injured two 17-year-olds. Can Youth Driving Safe technology help? Full story...

   

That tragic day in Flower Mound Texas. Full story...

   

Brian Padden demonstrates the GPS service that allows parents to track their teen drivers' speeds. Full story...

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Featured in:  Inside Collin County Business  
                     Plano Star Courier
                     The Dallas Morning News
                     Network World                          
Featured on: BizRadio 1320 AM and 1360 AM
                     KLIF 570 Talk Radio
                     KRLD 1080 News Radio
Seen on:       FOX 4 News - KDFW TV
                      NBC 5 News - KXAS TV
Awarded:      Plano Chamber of Commerce Ambassador Goodwill/Spirit Award 2005 
                     Plano Chamber of Commerce Ambassador of the Year Award 2007

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