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 About Us
A FREE nonbiased telecom consulting company
HxP and Associates, Inc., is a free, nonbiased telecom consulting company that recommends custom telephone system solutions selected from the leading telephone equipment manufacturers for their clients. The people HxP serves are in businesses and organizations that are moving, growing or have telephone equipment manufactured in the last century. Our goal is to provide our clients with cost-effective, scalable, custom designed telephone system solutions that raise their level of customer service, help them close more business and to have more productive offices. HxP has local and national installations and their customers range from small businesses to offices with hundreds of employees.
Hosted VoIP
The economy slow down has many small business owner looking for way to cut expenses. One was is via a hosted VoIP solution. HxP partners with various HVOIP providers and can find the perfect solution for clients. Carrier voice lines are eliminated and voice traffic is routed over the DSL connection. Bottom line, lower monthly carrier expenses and big company telecom features.
SIP is in
SIP is a signaling protocol used for establishing sessions in an IP network, and it is now the protocol of choice among VoIP users. SIP works very well with Internet applications, and with an SIP-based system, you have access to a host of innovative services,including: voice-enriched e-commerce; click-to-call on Web pages; instant messaging with buddy lists; collaborative, multi-party, multimedia conference calls; and more.
HxP recommends SIP-based or SIP upgradeable telephone systems. SIP-based can save you a lot of headaches down the road.
Carrier coordination
HxP partners with the carriers, e.g., XO, AT&T, Logix, TW, Cbeyond, Grande, Telwest, Verizon, Level 3, Quest, Covad, etc., to reduce a customer's monthly recurring (voice and data) connectivity expenses. As a result of bringing together the best possible telephone system solution and the right carrier in a single meeting, HxP saves their clients time and money while enabling them to have non-issue installations. Very often, HxP recommends alternative carrier solutions in which the monthly carrier charge savings pay for a new state-of-the-art telephone system . . one that raises office productivity and enables companies to close more business while increasing customer and employee satisfaction.
Economical consulting
HxP and Associates, Inc. is a company designed with you in mind. HxP provides FREE consulting services that include: telecommunications, telephone systems, hosted VoIP solutions, contact centers and carrier selection coordination. Where most companies focus on a brand solution, HxP focus is on unbiased solutions that include hardware and connectivity, a single seamless solution, generally in one meeting. This saves their customers time and money. HxP coordinates the manufactures, the carrier and the cabling so their clients can focus on their business.
Your engagement solutions partner
HxP assists small, medium and large local and national companies by indentifying qualified, integrated solutions for telecom, IT, and organizational operational challenges. HxP, a nonbiased partner, engages the "best-fit" proven suppliers and consultants whose proposed solutions match their client's technical, budget, operational and time requirements.
Low overhead
At HxP and Associates, Inc., we maintain very low overhead so we can provide you more cost effective services. We utilize just-in-time inventory practices, minimal staffing and outsource non-revenue generating administrative functions. In this manner, we have been exceeding customer expectations since 2002.
Customer service
Would you like to raise your levels of customer service? Do you know that levels of customer service will increase using state-of-the-art telephone systems . . . and we can show you! Do you need a new telephone system solution or an upgrade for your current system? Are you trying to determine whether to build an in-house call center or outsource services? When it comes to telecom, come to HxP!
Lower cost
Best of all, we can do these things for much lower cost than large consulting firms, and we are not obligated to recommend any hardware system that you don't need. If we do recommend technological solutions, it is only after we have a strong understanding of the processes and business operations that the technology will enable. We can assist you in selecting only the technology that you need, and designing and managing a RFP program including negotiation with vendors and vendor management. . . . and we are FREE.
Contact Us today for more information about our products and services or to schedule a FREE on-site phone system demo! Print our brochure. |